Refund Policy
30-Day Money-Back Guarantee — No Questions Asked
Last updated: March 25, 2026
We want you to love SiteX CMS. If you're not satisfied for any reason, request a full refund within 30 days of purchase. No questions asked, no hassle.
How It Works
- Purchase SiteX CMS — Standard ($149) or Extended ($299)
- Try it out — Install, explore, build your site
- Not satisfied? — Contact us within 30 days for a full refund
Refund Process
- Email [email protected] with your order number
- Or use our contact form with subject "Refund Request"
- We process refunds within 3-5 business days
- Refund is issued to the original payment method (Stripe or PayPal)
After a Refund
Once your refund is processed:
- Your license key will be deactivated
- You must stop using the Software and delete all copies
- You will no longer have access to updates or support
Exceptions
We reserve the right to deny refund requests in cases of:
- Requests made after the 30-day window
- Evidence of abuse (e.g., repeated purchase-refund cycles)
- Chargebacks — if you issue a chargeback instead of contacting us, we may dispute it and your license will be permanently revoked
Questions?
Have questions before purchasing? We're happy to help. Contact us — we typically respond within 24 hours.