Refund Policy

30-Day Money-Back Guarantee — No Questions Asked

Last updated: March 25, 2026

We want you to love SiteX CMS. If you're not satisfied for any reason, request a full refund within 30 days of purchase. No questions asked, no hassle.

How It Works

  1. Purchase SiteX CMS — Standard ($149) or Extended ($299)
  2. Try it out — Install, explore, build your site
  3. Not satisfied? — Contact us within 30 days for a full refund

Refund Process

  • Email [email protected] with your order number
  • Or use our contact form with subject "Refund Request"
  • We process refunds within 3-5 business days
  • Refund is issued to the original payment method (Stripe or PayPal)

After a Refund

Once your refund is processed:

  • Your license key will be deactivated
  • You must stop using the Software and delete all copies
  • You will no longer have access to updates or support

Exceptions

We reserve the right to deny refund requests in cases of:

  • Requests made after the 30-day window
  • Evidence of abuse (e.g., repeated purchase-refund cycles)
  • Chargebacks — if you issue a chargeback instead of contacting us, we may dispute it and your license will be permanently revoked

Questions?

Have questions before purchasing? We're happy to help. Contact us — we typically respond within 24 hours.